Returns & Exchanges
At LLUK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. All returned products must be in their original, unused condition with all packaging and tags intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box if possible and include a copy of your packing slip inside the parcel.
Shipping the Items
Print the prepaid shipping label provided by our portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing